Paragon Theaters is fully dedicated to ensuring an enjoyable, safe and quality movie experience for all their guests. This applies to everyone that walks through our doors, guests, staff, press, etc.

Please note the following policies set in place to ensure we secure our theaters as safe, friendly, enjoyable environments.

• Possession of weapons (actual or imitation) or other potentially hazardous object or material is prohibited.
• Large Backpacks/bags are subject to search prior to entry.
• Paragon Theaters recommends that all devices with technologies capable of recording must be off & stored out of view during the film.
• Guests may dress up as their favorite characters, although masks/hoods/face paint or costumes that cover/hide the face are strongly prohibited. Props such as character related weapons are also prohibited.
• Recording or taking still photos of any performance or other on-screen content is a crime and will be prosecuted.
• No excessive or loud talking is permitted during the featured presentation.
• No use of profanity or disruptive behaviors.
• Bullying, racism or discrimination of any kind will not be accepted in any manner.
• Over consumption of alcohol and/or signs of intoxication is strictly prohibited.
• Management reserves the right to refuse service, including the service of alcohol to anyone at any time.
• No possession and/or use of illegal drugs of any kind.

Additionally, please note:

• Anyone under the age of 17 viewing an R-Rated feature must be accompanied by a parent or legal guardian throughout the entire feature.
• No outside food or beverage is permitted.
• Where applicable, opened or unopened alcohol of any kind is not permitted to be taken out of the building.
• Paragon is not responsible for lost or stolen items.
• Proper and neat attire is required at the sole discretion of Management.

Failure to adhere to any of the policies mentioned above could result in the expulsion of the individual and party from the property by Paragon Theaters management.

We are proud to partner with studios to promote feature films and will run giveaways and social contests. Please see the official rules below.

NO SWEEPSTAKES ARE LIVE AT THE MOMENT - PLEASE CHECK BACK SOON

Paragon Theaters requires picture ID for the purchase of tickets to all rated R films. Paragon follows the MPAA guidelines for rated R movies which states:

Guests must be of 17 years of age to purchase a ticket.

If a guest is under 17 years of age, he/she must be accompanied (watching the film) by a parent or legal guardian 21 years of age or older. Parents are urged to learn more about the film before taking their children to see it. An R rating may be assigned due to, among other things, a film's use of language, theme, violence, sex, or its portrayal of drug use. For more information on this policy, please visit www.mpaa.org.

Paragon Theaters welcomes guests to attend movies dressed in costumes, but does not allow weapons or other accessories that may make guests uncomfortable or cause a distraction. We also ask that you leave the masks at home.

Yes, as part of our compliance with the Americans with Disabilities Act, Paragon Theaters does provide hearing-impaired guests with the option of using a device that enables close captioning for our films. Please call your local theater directly for more specific information.

The following are considered holidays in terms of pricing restrictions at Paragon Theaters:

• New Year’s Day + week around the holiday (exact dates will be posted at all locations - determined by the Studios)
• Martin Luther King, Jr. Day
• President's Day
• Memorial Day
• Independence Day
• Labor Day
• Columbus Day
• Thanksgiving Day
• Christmas Day + week around the holiday (exact dates will be posted at all locations - determined by the Studios)

Diamond Rewards is Paragon Theaters’ free loyalty program. Beginning in September 2026, members will earn 1 point for every $1 spent on movie tickets and 1 points for every $1 spent on concessions. Every 100 points can be redeemed for a $5 voucher. Members may also unlock additional benefits as they reach higher membership tiers. A valid email address is required to join.

Promotional and colored passes must generally be redeemed at the theater box office. Please review the terms and expiration date printed on your pass, as restrictions and premium-format surcharges may apply.

Diamond Rewards tickets and rewards may be redeemed through ParagonTheaters.com, participating theater kiosks, or the box office. Premium seating and formats, including Lux Box, Axis15 Extreme, IMAX, and 3D, may require an additional charge.

All registered Diamond Rewards members receive a free birthday ticket. Please make sure your birth date and email address are correct in your membership profile. Your birthday reward will be added to your account and will remain valid for 90 days. Premium-format and seating upgrades may require an additional charge.

If you visit the theater during a non-peak time (avoiding Friday or Saturday evenings), a manager can assist you with adding points for a recent visit. You will need to have your receipt or transaction number on hand in order to regain your points.

Diamond Rewards is a virtual program, so a physical membership card is not required. Theater staff can locate your account using the phone number or email address registered to your membership.

If you received a gift card, and already have an existing Diamond Rewards account, the gift card will need to be merged to the existing account. Email questions@paragontheaters.com the gift card number, and the existing card so that the two can be merged. Any money or points on the card will be merged to the account number you want to keep.

Please instead create a zip code by taking the three numbers in your postal code and adding two zeros to the end.

All Studio bookings are confirmed on Mondays, so final weekly schedules become available for the coming weekend by late Tuesday evening. On a holiday week, the showtimes may not be available until Wednesday.

To change your seats or move to a different showtime, please visit the theater’s box office before your scheduled showtime. Seat and showtime changes are subject to availability, and additional charges may apply.

The box office at all locations can scan in both digital tickets on your mobile phone or physical paper printed tickets. You can also retrieve tickets at the box office or automated box office with the credit card you used to make the purchase online or your confirmation number (see question below regarding retrieving confirmation).

To guarantee your are able to get tickets before they sellout, we offer the convenience of purchasing tickets (and at most locations reserving your favorite seat) in advance online. We charge a nominal fee per ticket in order to maintain this service for our valued guests. The fee is detailed (listed as "booking fee") on your order summary at checkout. The booking fee is non-refundable.

Tickets purchased online may be canceled and refunded online up to 30 minutes before the scheduled showtime. Tickets purchased at the box office may be refunded at the box office on the day of the show, prior to the scheduled showtime. Refunds and exchanges are not available after the scheduled showtime. Online convenience fees are non-refundable.

Tickets purchased online may be canceled and refunded online up to 30 minutes before the scheduled showtime. You may then place a new order for the correct theater, date, or showtime. Tickets purchased at the box office must be handled at the box office before the scheduled showtime. Convenience fees are non-refundable.

Please note that there is a maximum of ten tickets per online order. Should you wish to purchase more than ten tickets at a time, please place separate orders.

Movie engagements are reviewed weekly. Whether a movie remains at a theater depends on guest attendance, studio agreements, auditorium availability, and upcoming releases. Updated showtimes are generally posted by Tuesday evening for the following weekend.

Paragon Theaters is proud to be a partner of Fandango. Fandango gift cards can be used online at fandango.com only - they are NOT redeemable at Paragon theaters. Please click here for further details on how to use your Fandango gift card.

If you are experiencing difficulty using your Fandango tickets or gift cards, please reach out to the Customer Support Line.

1-800- FANDANGO (1-800-326-3264) https://support.fandango.com

Customer Support Line:
Everyday 6 am - 10 pm PT

In certain markets, film studios sometimes allocate films among theaters in that area. For example, one theater might receive one film to play, another theater might receive another. While we would love to play every movie, especially the big blockbusters that we know our customers want to see, we don't always have that choice - the film studios decide which theater gets to play certain films.

It is also important to note that while we would love to play every film, especially the ones our customers want to see, what we play is usually at the discretion of the film studios. Sometimes they release films on a "limited" basis, and other times a film opens "wide" - all theaters.

Yes! In order to take advantage of our special students discounts, guests must present a valid student ID at the box office. Student discounts are not available online, and are only offered at select Paragon Theaters. Discounts apply to general admission tickets only. Pricing is available on each theater's Ticket Pricing tab.

Most of our theaters offer military discounts. Please check your local theater under the Ticket Pricing tab. This discount is available to those who present proper identification at the box office (and their immediate family members who also have proper ID). Military discounts are valid for general admission only, only for tickets purchased at the box office (not valid online).

Child tickets are for ages 2-12 . Senior prices vary by theater. Please visit your local theater's page for specific ticket pricing.

We use Orville Redenbacher popcorn kernels from ConAgra. Their gluten free statement is as follows: Even though, to the best of our knowledge, Glutens are not present, we have not analyzed for the actual presence of gluten. ConAgra Policy, at this time, prevents us from making "Gluten Free" claims while the FDA Guidance on this matter is still being reviewed. We also use Sunglo popping oil (coconut oil and soy bean blend) and Sunglo Buttery Topping for our popcorn.

Paragon Theater's Lux Box In-Theater Dine-In Service provides guests with a QR code, that when scanned allows them to order expanded concessions/food/or drink selections directly to their seats with table service.

All other General Admission tickets do not allow for direct dine-in service.

Our in seat ordering system will automatically turn off 30 minutes after our last show of the evening. I.e. if the last show is at 10pm our ordering system will shut off at 10:30pm. All orders must be completed and placed before the ordering system is shut down, please be mindful of this when booking the last show of the evening, sit down and order your drinks, food or concessions right away!

Physical gift cards and e-Gift Cards can be purchased at all or our theater locations at the box office, or online.

Paragon Theaters gift cards may be used for eligible ticket and concession purchases at participating Paragon Theaters locations. Gift-card acceptance for dine-in service, restaurants, bars, online purchases, and third-party services may vary by location. Please contact your theater before visiting if you have questions about a specific purchase.

Paragon Theaters offers discounted pricing for large groups of 50 and up. Please email your request to marketing@paragontheaters.com.

Yes! We can accommodate small private groups (birthday parties, camp outings, etc.), as well as private movie screenings and larger corporate events. Check with your local theater manager how to reserve your event now!

Store or bakery-purchased cakes are allowed only with a pre-planned event.

Please notify your group sales team member if you do plan on bringing in a cake for your event. Additional outside food and beverage is prohibited.

Go to paragontheater.com/employment to find out about becoming a Paragon Theaters employee and apply today!

Go to paragontheater.com/donation_requests/ for more information on Paragon Theaters donation policy and to submit a donation request. You will need your charity's Tax ID number in order to complete the form. We also ask that donation requests be submitted at least 8 weeks before an event (if possible).